Back to MyTruckMate
How It Works

How MyTruckMate works

One marketplace, three sides. Customers and businesses post freight jobs or book a driver directly; verified drivers bid on jobs and get paid fast; fleets manage trucks and drivers across the same platform. Here's exactly how each side works, start to finish.

Post a job
Verified driversTransparent pricingNo lock-in contracts

85%

of job value kept by drivers

100%

of drivers ID & licence verified

Minutes

to get an Instant Quote

0

lock-in contracts required

Customers & businesses

Three ways to get freight moved

Every job starts the same way — tell us what needs moving and where. From there, you choose how you want to book it.

Post a Job

Share your job with the marketplace and let verified drivers bid. Compare price, availability, and driver details, then pick the one that fits your budget and timeline.

Instant Quotes

Skip the bidding. Get an instant, fixed-price quote calculated from your job details — pick a service tier (Standard, Express, or Time Bound) and book straight away.

Day Driver Hire

Need a driver and vehicle for a shift rather than a single job? Book by the hour or day at one flat rate, with unlimited stops for the duration of the hire.

Step by step

  1. 1

    Post a job or get an Instant Quote

    Share pick-up and delivery locations, item details, and timing — or answer a few quick questions for an instant fixed price.

  2. 2

    Receive quotes and bids

    Verified drivers respond with pricing and availability, visible to you as they come in. Prefer to skip this step? Day Driver Hire books a driver directly, no bidding required.

  3. 3

    Choose and book

    Compare quotes, driver ratings, and vehicle details, then book the one that fits your budget and timeline.

  4. 4

    Track the job

    Stay informed from pick-up through to delivery via your dashboard, with the ability to message your driver directly.

  5. 5

    Pay securely

    Payment is handled securely through Stripe once the job is complete — no cash, no chasing invoices.

What you can ship

  • Moving home or office, furniture & household items
  • Cars, motorcycles, boats, caravans & RVs
  • Pallets & packages, freight & oversize/heavy loads
  • Shipping containers, agriculture & automotive parts
  • Refrigerated goods, livestock & pets
  • Waste disposal & general item removal
Post a job ·

Drivers

Bid on jobs, or work Day Driver Hire

Register once, get verified, and you're ready to earn — either bidding on marketplace jobs that match your vehicle and region, or listing yourself as available for Day Driver Hire.

  1. 1

    Register and get verified

    Sign up and complete your profile — ABN, licence, vehicle and address details, and ID — all reviewed by our Support team before you can take on work.

  2. 2

    Browse jobs or list your availability

    Check Available Jobs matched to your vehicle and region and submit competitive bids, or list yourself as available for Day Driver Hire bookings.

  3. 3

    Complete the job

    Pick up, transport, and deliver, keeping the customer updated — or complete the hours booked through Day Driver Hire.

  4. 4

    Get paid

    You keep 85% of the job value, paid via Stripe. Marketplace job payments release automatically on completion; Day Driver Hire payments are released by Support once the job is confirmed complete.

Your driver dashboard

Available Jobs

Browse marketplace jobs matched to your vehicle type and region, and submit a bid on any that fit your run.

My Bids

Track every bid you've submitted and its status, so you always know where you stand.

Active Jobs

See everything currently in progress, from pick-up through to delivery, in one place.

Day Driver Hire

List your availability by the hour or day for customers who want to book you directly, no bidding needed.

Become a driver

Fleets

Run your whole fleet from one account

Running more than one truck? The Fleet Portal lets you manage every truck and driver you operate under a single account, while still bidding and booking work through the same marketplace.

  1. 1

    Register your fleet

    Sign up and complete the Fleet Setup wizard — your business details, compliance documents, and account setup.

  2. 2

    Add your trucks and drivers

    Add each truck and driver to your fleet account. Every truck and driver is reviewed by our Support team before it can be assigned to a job.

  3. 3

    Browse Available Loads and bid

    Your fleet browses Available Loads on the marketplace and submits bids, with every Winning Bid tracked in one place.

  4. 4

    Manage, track, and get paid

    Track jobs in real time, manage compliance and driver hours, and get paid into your fleet wallet — all from the same dashboard.

Your fleet dashboard

Trucks & Drivers

Add, edit, and review every vehicle and driver in your fleet, with Support-reviewed approval before they can take on work.

Available Loads & Winning Bids

Browse marketplace jobs as a fleet and keep track of every bid you've won, in one dedicated view.

Live Tracking

See where every job and every truck stands in real time, from pick-up through delivery.

Compliance & Work/Rest (EWD)

Keep on top of vehicle compliance documents and driver fatigue management requirements.

Wallet & Reports

Track fleet earnings and pay drivers directly from your fleet wallet, backed by reporting on jobs and performance.

Review History & Messages

See the full history of Support's review decisions for your trucks and drivers, and message Support directly.

Register your fleet

Why it works

The same principles apply on every side of the marketplace — whether you're posting a job, bidding on one, or running a fleet.

Verified drivers

Every driver is verified — ABN, licence, vehicle and identity checks, reviewed by our Support team — before they can take on work.

Transparent pricing

Quotes and pricing are visible up front, with no hidden fees added after booking, and drivers always know exactly what they'll keep.

No lock-in

Post a job, book a driver, or bid on work as you need to — no contracts or ongoing commitments required, for either side.

Safety, built in

Safe loading guidance, a driver verification process, and a Support team you can escalate to if something goes wrong on a job.

Read our full safety approach

Frequently Asked Questions

What exactly is MyTruckMate?

A marketplace that connects customers and businesses who need freight moved with verified drivers and fleets who move it. You can post a job for bids, get an Instant Quote at a fixed price, or book a driver directly with Day Driver Hire.

What's the difference between Post a Job, Instant Quotes, and Day Driver Hire?

Post a Job puts your job to the marketplace so drivers can bid — good if you want to compare options. Instant Quotes gives you a fixed price straight away, based on your job details. Day Driver Hire books a driver and vehicle by the hour or day at one flat rate, useful when you need ongoing help rather than a single delivery.

How much do drivers actually get paid?

Drivers keep 85% of the job value. Payment is handled securely via Stripe — marketplace job payments release automatically once a job is marked complete, and Day Driver Hire payments are released by our Support team once the booking is confirmed complete.

How are drivers and fleets verified?

Every driver and every truck goes through a verification process before it can take on work — ABN, licence, vehicle, address, and identity documents, all reviewed by our Support team. Fleets add trucks and drivers to their account, and each one goes through the same review before it can be assigned to a job.

What's the difference between an individual driver and a fleet account?

An individual driver account is for one person with one vehicle, bidding on jobs or listing themselves for Day Driver Hire. A fleet account is for a business running multiple trucks and drivers, managed from a single dashboard, with each truck and driver reviewed independently.

Are there any contracts or lock-in fees?

No. Customers post jobs or book drivers as needed, and drivers and fleets bid on the work they want. There's no ongoing contract or subscription required to use the marketplace.

Can I track a job once it's booked?

Yes — once a job is booked, you can track its progress from pick-up through to delivery from your dashboard, and message your driver directly.

What happens if something goes wrong on a job?

Our Support team is available to step in — from disputes over a job to safety concerns. You can escalate directly from your dashboard, and every driver and vehicle has already been through our verification process before being allowed to work.

Ready to get started?

Post a job or get an Instant Quote from verified drivers, register as a driver and start bidding, or set up your fleet account.

or register your fleet